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Of course! All purchases on our website are guaranteed with maximum security! FXSRBZ takes Internet payment security very seriously.
When you order online, your bank details are encrypted and sent to our server using SSL (Secure Sockets Layer). This payment protocol is a recognized standard for secure data transmission. They never store the information.
Order processing times vary depending on the product and location. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-3 business days and delivered within 10 to 15 days. You will receive a tracking number once your order has shipped.
Our return policy allows returns within 30 days of purchase, as long as the item is unused and in its original packaging. Some exclusions may apply. Please visit our Return Policy page for full details.
We recommend checking our size chart for detailed measurements and fit guidance. If you’re unsure, feel free to reach out for assistance.
Yes, we accept customized products. Please contact us and tell us your ideas, we will produce the products as your requirements.
Yes! Our light-up clothes use exclusive custom soft LED strip & fiber optic, totally hand-made, the fabrics is soft, comfortable, and breathable.
Yes! The costumes operate on low voltage DC3.7-12V, the human body safe voltage is 36V. As is the case with most consumer electronics, the most dangerous part is the battery. We recommend that you take common-sense precautions, such as not storing keys or coins near exposed battery contacts. And, we reject non-professionals modify our light-up clothes, improper modification will damage the clothes.
Best to hang in a ventilated, dry place, avoid the sun, away from the fire source and heat, cannot be stored together with the alkali material.
More questions, welcome to call or email us!